As well as the ability to deal with complex and strategic issues whilst remaining commercially aware, Duncan brings extensive skills and expertise in customer service and change management to the Concertus team.
Duncan is responsible for chairing the board of directors and representing the interests of its shareholder. He sees his role as providing counsel and guidance to the senior team, as well as ensuring the ongoing aims and direction of the business are challenged and well thought through.
He has over 17 years’ experience holding director roles in both the public and private sectors and this has led to him developing a specialism in business and strategy development, performance management and service turnarounds. Duncan’s public sector experience has been developed in periods of significant change internally and in respect to local government reorganisation; the challenge being delivery of improving services and the achieving the delivering of highly rated services alongside significant financial pressures.
Duncan describes himself as a northern family man, who enjoys fundraising for charity by undertaking cycling, swimming and running events.