Associate (Architecture)

Leader role:

Oversee the Architectural function for Concertus Design & Property Consultants
Oversee the deliver of schemes to time, cost and quality measures
Management of, and accountability for, business development with a primary focus on bid opportunities
Manage and coordinate bid opportunities and submissions within the Concertus Group to achieve required outputs and targets
Accountable for commercial performance, including resource management ensuring maximum productivity and efficiency
Support the Directorship team, link effectively and proactively with other teams and professional areas within the Concertus Group
Demonstrate an understanding of Design and Property matters across the Concertus Group
Work proactively and flexibly to support delivery across the professional services, with a commercial and solution focused mindset
Responsible for issue and conflict management, internally and externally with clients and partners

Customer service:

Liaise with clients and other parties to support development of new business opportunities and the management of existing clients and accounts
Maintain the highest levels of communication with clients and stakeholders
Work collaboratively within the Concertus Group and with external third parties
Provide an efficient, effective and business-like point of contact whilst adhering to the Concertus Group visions and values
Deliver a consistent and professional level of exceptional service to clients
Excellence in advice towards design and property professional matters across all areas of the Concertus Group

Business delivery:

Deliver business targets outlined in Professional Services/ Areas Business Plans under your responsibility
Oversee scheme delivery to time, cost and quality measures
Authority for matters associated to professional areas of knowledge
Stakeholder management, including clients, consultants, contractors, suppliers and the community to support the promotion of the Concertus Group, conflict resolution; business development and client retention
Responsible for improvements in productivity; efficiency and connectivity in professional areas
(project; programme; sectors and clients)
Responsible for projects being completed to fee, project budget, quality requirements, outputs and time
Preparation of professional information associated to professional area
Administration of projects/ cases and contracts
Solution focus relating to Design and Property constraining factors
Resolution Management of matters associated to project and business issues
Contribute to the operation and the development of the QMS, to ensure continuous improvement of quality assured services to clients
Responsibility for the financial performance of Professional Services Team (s)
Author and or contributor of tender/bid submissions across the Concertus Group

Measures of success:

Feedback from clients, colleagues and Directors
Projects delivered to time, cost and quality measures.
Contribution to service
Service improvements suggested
Accuracy and timeliness of support
Efficiency of systems and processes
Service delivery performance indicators
Performance of team and projects
Delivery of professional services at an operational and strategic level, and within fee proposal and agreed targets
Turnover and profit targets

It’s essential you have:

A HND or Degree in a Design and Property associated discipline
Membership of a relevant professional body or working towards
Management experience and leadership competencies
Ability to work effectively under pressure and the desire to go the extra mile
A comprehensive knowledge of design and property matters
Proficiency in Microsoft Office, and in design and property specialist packages
Strong experience of managing Design and Property projects and teams across a multiple client base, sectors and contracts
A commercially astute and business focused attitude
An ability to take ownership for own personal development
Excellent communication skills, written and verbal, with the ability liaise effectively to support the delivery of professional services; business development and conflict resolution

Business strategy:

Responsible for the development, production and continued management of Service Plans associated to the professional areas of the business
Inform the Concertus Group Strategic Business Plan
Lead and support the strategy for framework opportunities
Support Directorship Team in securing new business. Proactive business development activity; bid writing; presentations to clients/ stakeholders and professional bodies
Responsibility for recruitment to professional area
Accountable for the resource management of the team
Accountable for the commercial performance; including turnover, profit, efficiency and productivity
Responsible for Concertus Group business governance

How you act:

Professional, friendly and honest – builds good relationships with colleagues, understands the importance of confidentiality
Attention to detail – able to deliver clear and accurate information
Team worker – you work collaboratively with your team to achieve better outcomes for customers
Service deliverer – you focus on delivering a service that provides great outcomes for our customers
Customer focused – you put the customer first
Shows initiative – you come up with ways of improving how we do things
Well organised – you plan and prioritise your work to ensure that deadlines are met. You have the ability to plan and multi-task and can work to strict deadlines
Willing to learn – you want to acquire new skills that will support you in your role
Flexible attitude – you are prepared to work flexibly to deliver the service

Apply here: