Associate (Architecture)


Responsible for Architectural Professional Services in Concertus for the East of England.


Leader role:

  • Oversee the Architectural function for Concertus Design & Property Consultants
  • Oversee the deliver of schemes to time, cost and quality measures
  • Management of, and accountability for, business development with a primary focus on bid opportunities
  • Manage and coordinate bid opportunities and submissions within the Concertus Group to achieve required outputs and targets
  • Accountable for commercial performance, including resource management ensuring maximum productivity and efficiency
  • Support the Directorship team, link effectively and proactively with other teams and professional areas within the Concertus Group
  • Demonstrate an understanding of Design and Property matters across the Concertus Group
  • Work proactively and flexibly to support delivery across the professional services, with a commercial and solution focused mindset
  • Responsible for issue and conflict management, internally and externally with clients and partners


Customer service:

  • Liaise with clients and other parties to support development of new business opportunities and the management of existing clients and accounts
  • Maintain the highest levels of communication with clients and stakeholders
  • Work collaboratively within the Concertus Group and with external third parties
  • Provide an efficient, effective and business-like point of contact whilst adhering to the Concertus Group visions and values
  • Deliver a consistent and professional level of exceptional service to clients
  • Excellence in advice towards design and property professional matters across all areas of the Concertus Group


Business delivery:

  • Deliver business targets outlined in Professional Services/ Areas Business Plans under your responsibility
  • Oversee scheme delivery to time, cost and quality measures
  • Authority for matters associated to professional areas of knowledge
  • Stakeholder management, including clients, consultants, contractors, suppliers and the community to support the promotion of the Concertus Group, conflict resolution; business development and client retention
  • Responsible for improvements in productivity; efficiency and connectivity in professional areas
    (project; programme; sectors and clients)
  • Responsible for projects being completed to fee, project budget, quality requirements, outputs and time
  • Preparation of professional information associated to professional area
  • Administration of projects/ cases and contracts
  • Solution focus relating to Design and Property constraining factors
  • Resolution Management of matters associated to project and business issues
  • Contribute to the operation and the development of the QMS, to ensure continuous improvement of quality assured services to clients
  • Responsibility for the financial performance of Professional Services Team (s)
  • Author and or contributor of tender/bid submissions across the Concertus Group


Measures of success:

  • Feedback from clients, colleagues and Directors
  • Projects delivered to time, cost and quality measures.
  • Contribution to service
  • Service improvements suggested
  • Accuracy and timeliness of support
  • Efficiency of systems and processes
  • Service delivery performance indicators
  • Performance of team and projects
  • Delivery of professional services at an operational and strategic level, and within fee proposal and agreed targets
  • Turnover and profit targets


It’s essential you have:

  • A HND or Degree in a Design and Property associated discipline
  • Membership of a relevant professional body or working towards
  • Management experience and leadership competencies
  • Ability to work effectively under pressure and the desire to go the extra mile
  • A comprehensive knowledge of design and property matters
  • Proficiency in Microsoft Office, and in design and property specialist packages
  • Strong experience of managing Design and Property projects and teams across a multiple client base, sectors and contracts
  • A commercially astute and business focused attitude
  • An ability to take ownership for own personal development
  • Excellent communication skills, written and verbal, with the ability liaise effectively to support the delivery of professional services; business development and conflict resolution


Business strategy:

  • Responsible for the development, production and continued management of Service Plans associated to the professional areas of the business
  • Inform the Concertus Group Strategic Business Plan
  • Lead and support the strategy for framework opportunities
  • Support Directorship Team in securing new business. Proactive business development activity; bid writing; presentations to clients/ stakeholders and professional bodies
  • Responsibility for recruitment to professional area
  • Accountable for the resource management of the team
  • Accountable for the commercial performance; including turnover, profit, efficiency and productivity
  • Responsible for Concertus Group business governance


How you act:

  • Professional, friendly and honest – builds good relationships with colleagues, understands the importance of confidentiality
  • Attention to detail – able to deliver clear and accurate information
  • Team worker – you work collaboratively with your team to achieve better outcomes for customers
  • Service deliverer – you focus on delivering a service that provides great outcomes for our customers
  • Customer focused – you put the customer first
  • Shows initiative – you come up with ways of improving how we do things
  • Well organised – you plan and prioritise your work to ensure that deadlines are met. You have the ability to plan and multi-task and can work to strict deadlines
  • Willing to learn – you want to acquire new skills that will support you in your role
  • Flexible attitude – you are prepared to work flexibly to deliver the service

Apply here:


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