Associate (Building Surveying)


To oversee the Building Surveying function as a member of the leadership team.


Business delivery:

  • Deliver business targets outlined in professional services/areas business plans under your responsibility
  • Authority for matters associated to professional areas
  • Stakeholder management, including clients, consultants, contractors, suppliers and the community to support the promotion of the Concertus Group, conflict resolution; business development and client retention
  • Responsible for improvements in productivity; efficiency and connectivity in professional areas (project; programme; sectors and clients)
  • Responsible for projects being completed to fee, project budget, quality requirements, outputs and time
  • Preparation of professional information associated to professional area
  • Administration of projects/ cases and contracts
  • Solution focus relating to Design and Property constraining factors
  • Resolution Management of matters associated to project and business issues
  • Contribute to the operation and the development of the QMS, to ensure continuous improvement of quality assured services to clients
  • Responsibility for the financial performance of professional services Team
  • Author and or contributor of tender/bid submissions across the Concertus Group


Team leader:

  • Management of and accountability for the Building Surveying team, supporting the business, team and colleagues to achieve maximum potential
  • Lead the Building Surveying teams effectively with adherence to commercial performance to achieve required outputs and targets
  • Support the Associate Directors, Directors and Group Directors, linking effectively and proactively with other teams within Concertus
  • Demonstrate an understanding of design and property matters across the Concertus Group
  • Work proactively and flexibly to support delivery across the professional services, with a commercial and solution focused mindset
  • Responsible for issue and conflict management, internally and externally with clients and partners


Customer service:

  • Liaise with clients and other parties to support development of new business opportunities and the management of existing clients and accounts
  • Maintain the highest levels of communication with clients and stakeholders
  • Provide an efficient, effective and business-like point of contact whilst adhering to the Concertus Group visions and values
  • Deliver a consistent and professional level of exceptional service to clients
  • Excellence in advice towards design and property professional matters across all areas of the Concertus Group


Business strategy:

  • Lead the Building Surveying team strategy for the business
  • Develop and deliver a team business plan linked to the Concertus strategic business plan
  • To have a sound understanding of the Concertus strategic business plan, providing support accordingly
  • Cultivate new business clients and retain existing clients
  • Assessing the environmental impact and risks connected to design decisions
  • Assessing the Health and Safety impact and risks connected to design decisions
  • Managing, directing and monitoring progress during each phase of a project
  • Monitoring and inspecting work undertaken by contractors



  • Create a positive first impression of Concertus and deal with all contacts professionally
  • Manage the relationship with the client and stakeholders
  • Communicate with all staff efficiently


Measures of success:

  • Feedback from clients, colleagues and Directors
  • Contribution to service
  • Service improvements suggested
  • Accuracy and timeliness of support
  • Efficiency of systems and processes
  • Service delivery performance indicators
  • Performance of team and projects
  • Delivery of professional services at an operational and strategic level, and within fee proposal and agreed targets
  • Turnover and profit targets


It’s essential you have:

  • Degree in Building Surveying & MRICS, MCIOB status
  • Experience in professional aspects of building surveying competencies including dilapidations and party wall matters desirable but not essential
  • A comprehensive knowledge of building regulations with an understanding of planning legislation and health and safety
  • Management experience and leadership competencies
  • Ability to work effectively under pressure and the desire to go the extra mile
  • A comprehensive knowledge of design and property matters
  • Proficiency in Microsoft Office, and in design and property specialist packages
  • Strong experience of managing Design and Property projects and teams across a multiple client base, sectors and contracts
  • A commercially astute and business focused attitude
  • An ability to take ownership for own personal development
  • Excellent communication skills, written and verbal, with the ability liaise effectively to support the delivery of professional services; business development and conflict resolution


BIM roles and responsibilities:

  • Ensuring Asset Information requirements and/or MIDP requirements set out in the Employers Information Requirements and delivered on a BIM project
  • Enable reliable information exchange through a common data environment
  • Enable integration and co-ordination of information within information model
  • Configure information for project outputs
  • Assure delivery of information exchanges
  • Confirm supplier’s ability to deliver information requirements
  • Co-ordinated delivery of all design information
  • Manage information development and information approvals
  • Confirm design deliverables
  • Overall Lead for configuration management
  • Production of design outputs related to a discipline specific, package-based or time-based task
  • Direct the production of task information in compliance with standards and methods
  • Direct the production of task information using agreed systems
  • Manage spatial co-ordination on behalf of task team
  • Propose resolutions to co-ordination clashes
  • Accept / reject information exchanges within the common data Environment
  • Oversee team to ensure compliance of their job responsibilities


How you act:

  • Professional, friendly and honest – builds good relationships with colleagues, understands the importance of confidentiality
  • Attention to detail – able to deliver clear and accurate information
  • Team worker – you work collaboratively with your team to achieve better outcomes for customers
  • Service deliverer – you focus on delivering a service that provides great outcomes for our customers
  • Customer focused – you put the customer first
  • Shows initiative – you come up with ways of improving how we do things
  • Well organised – you plan and prioritise your work to ensure that deadlines are met. You have the ability to plan and multi-task and can work to strict deadlines
  • Willing to learn – you want to acquire new skills that will support you in your role
  • Flexible attitude – you are prepared to work flexibly to deliver the service

Apply here:


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