Associate (Building Surveying)

Business delivery:

Deliver business targets outlined in professional services/areas business plans under your responsibility
Authority for matters associated to professional areas
Stakeholder management, including clients, consultants, contractors, suppliers and the community to support the promotion of the Concertus Group, conflict resolution; business development and client retention
Responsible for improvements in productivity; efficiency and connectivity in professional areas (project; programme; sectors and clients)
Responsible for projects being completed to fee, project budget, quality requirements, outputs and time
Preparation of professional information associated to professional area
Administration of projects/ cases and contracts
Solution focus relating to Design and Property constraining factors
Resolution Management of matters associated to project and business issues
Contribute to the operation and the development of the QMS, to ensure continuous improvement of quality assured services to clients
Responsibility for the financial performance of professional services Team
Author and or contributor of tender/bid submissions across the Concertus Group

Team leader:

Management of and accountability for the Building Surveying team, supporting the business, team and colleagues to achieve maximum potential
Lead the Building Surveying teams effectively with adherence to commercial performance to achieve required outputs and targets
Support the Associate Directors, Directors and Group Directors, linking effectively and proactively with other teams within Concertus
Demonstrate an understanding of design and property matters across the Concertus Group
Work proactively and flexibly to support delivery across the professional services, with a commercial and solution focused mindset
Responsible for issue and conflict management, internally and externally with clients and partners

Customer service:

Liaise with clients and other parties to support development of new business opportunities and the management of existing clients and accounts
Maintain the highest levels of communication with clients and stakeholders
Provide an efficient, effective and business-like point of contact whilst adhering to the Concertus Group visions and values
Deliver a consistent and professional level of exceptional service to clients
Excellence in advice towards design and property professional matters across all areas of the Concertus Group

Business strategy:

Lead the Building Surveying team strategy for the business
Develop and deliver a team business plan linked to the Concertus strategic business plan
To have a sound understanding of the Concertus strategic business plan, providing support accordingly
Cultivate new business clients and retain existing clients
Assessing the environmental impact and risks connected to design decisions
Assessing the Health and Safety impact and risks connected to design decisions
Managing, directing and monitoring progress during each phase of a project
Monitoring and inspecting work undertaken by contractors

Communication:

Create a positive first impression of Concertus and deal with all contacts professionally
Manage the relationship with the client and stakeholders
Communicate with all staff efficiently

Measures of success:

Feedback from clients, colleagues and Directors
Contribution to service
Service improvements suggested
Accuracy and timeliness of support
Efficiency of systems and processes
Service delivery performance indicators
Performance of team and projects
Delivery of professional services at an operational and strategic level, and within fee proposal and agreed targets
Turnover and profit targets

It’s essential you have:

Degree in Building Surveying & MRICS, MCIOB status
Experience in professional aspects of building surveying competencies including dilapidations and party wall matters desirable but not essential
A comprehensive knowledge of building regulations with an understanding of planning legislation and health and safety
Management experience and leadership competencies
Ability to work effectively under pressure and the desire to go the extra mile
A comprehensive knowledge of design and property matters
Proficiency in Microsoft Office, and in design and property specialist packages
Strong experience of managing Design and Property projects and teams across a multiple client base, sectors and contracts
A commercially astute and business focused attitude
An ability to take ownership for own personal development
Excellent communication skills, written and verbal, with the ability liaise effectively to support the delivery of professional services; business development and conflict resolution

BIM roles and responsibilities :

Ensuring Asset Information requirements and/or MIDP requirements set out in the Employers Information Requirements and delivered on a BIM project.
Enable reliable information exchange through a common data environment
Enable integration and co-ordination of information within information model.
Configure information for project outputs
Assure delivery of information exchanges
Confirm supplier’s ability to deliver information requirements
Co-ordinated delivery of all design information
Manage information development and information approvals
Confirm design deliverables
Overall Lead for configuration management
Production of design outputs related to a discipline specific, package-based or time-based task.
Direct the production of task information in compliance with standards and methods.
Direct the production of task information using agreed systems.
Manage spatial co-ordination on behalf of task team.
Propose resolutions to co-ordination clashes
Accept / reject information exchanges within the common data Environment
Oversee team to ensure compliance of their job responsibilities

How you act:

Professional, friendly and honest – builds good relationships with colleagues, understands the importance of confidentiality
Attention to detail – able to deliver clear and accurate information
Team worker – you work collaboratively with your team to achieve better outcomes for customers
Service deliverer – you focus on delivering a service that provides great outcomes for our customers
Customer focused – you put the customer first
Shows initiative – you come up with ways of improving how we do things
Well organised – you plan and prioritise your work to ensure that deadlines are met. You have the ability to plan and multi-task and can work to strict deadlines
Willing to learn – you want to acquire new skills that will support you in your role
Flexible attitude – you are prepared to work flexibly to deliver the service

Apply here: