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Project Manager

Suffolk

To advise clients on the strategic management of projects and portfolios.

 

Team worker:

  • Participate as a member of the Concertus team, supporting colleagues and working collaboratively to support the business
  • Work flexibly to support delivery across the service
  • Take ownership for own personal development

 

Customer service:

  • Provide an efficient and business-like point of contact. This includes responding to internal and external enquiries and via face-to-face, telephone, email and virtual meeting platforms e.g. Microsoft Teams
  • Deliver a consistent and professional level of customer service at all times to Clients and other practices within the industry, and provide advice to various clients we service in both the private and public sectors

 

Business delivery:

  • Plan and manage projects in a robust and systematic way
  • Deliver all projects on time, within budget and in accordance with agreed scope
  • Look at the bigger picture, and assist clients with managing their assets and delivering transactional elements
  • Oversee the production of feasibility studies and management of the Client Engagement Process
  • Co-ordinate the tender documentation and produce all relevant notices for the tender process
  • Provide advice on the economics of design at the early stages of a project
  • Develop project scopes and objectives, including effective stakeholder engagement to ensure solutions are robust and viable
  • Create and maintain project documentation, including the formation of project plans to track progress
  • Undertake reviews of the submitted tender documentation to ensure this is analysed, scored and awarded inline with procurement processes and within the agreed timescales
  • Produce the Contract Reports including monthly client updates, highlight reports, end of stage reports, cost status reports etc
  • Control all post contract procedures to ensure the project is correctly administered under the contract including preparing and issuing Contract certificates including payment certificates, completion certificates, making good defects certificates, CAI’s, assessing extensions of time etc
  • Project manage various schemes, plan, set objectives, provide direction, programme, monitor, control and advise on related matters including issue progress reports and in post contract reviews
  • Undertake Project Management techniques to satisfy planning, interface with designers, agencies and all stakeholders, implement and maintain quality control requirements, financial management and project reporting requirements
  • Advise on contractual procedures and financial regulations
  • Apply and report on the principles of risk management
  • Ensure that customer requirements are identified and agreed with the client. Collect all feedback information and monitor, particularly in conjunction with the SLA and client requirements
  • Ensure the delivery of quality assured, client focused products and services to meet the agreed requirements of the customer
  • Contribute to the operation and development of the Business Management System to ensure the continuous improvement of quality assured services/products for clients
  • Carry out professional research projects
  • Assist in the investigation, reporting and recommending the implementation of new procedures and techniques
  • Take responsibility for the delivery of an initiative, commission or groups of commissions
  • Ensure the implementation and compliance of all Concertus policies, procedures and guidelines including the Concertus Health and Safety Policy
  • Carry out any other duties that may reasonably be required by your Principal line manager, and represent the team as required and appropriate

 

Measures of success:

  • Feedback from team members/line manager
  • Contribution to service delivery
  • Team performance
  • Service improvements suggested
  • Accuracy and timeliness of support
  • Efficiency of systems and processes
  • Service delivered within budget and to agreed targets
  • Feedback from staff and managers, key stakeholders and clients
  • Service delivery performance indicators

 

It’s essential you have:

  • Between two and five years experience as a project administrator in the Design, Surveying or Construction industry
  • Degree level qualified and working towards professional qualification e.g. MRICS, CIOB, RIBA or similar
  • Understanding and hands-on experience in Construction or Property Management
  • Strong organisational skills including attention to detail and multi-tasking
  • Experience of private and public sectors preferred
  • Project or Asset Management experience or qualification
  • PRINCE II certification is a plus
  • Strong working knowledge of Microsoft Office, including MS Project
  • Effective communication skills across a range of contacts
  • Ability to work effectively under pressure

 

Communication:

  • Create a positive and professional first impression of Concertus
  • Deal with all contacts professionally
  • Communicate with all staff efficiently
  • Knowledge of the complaints handling procedure

 

BIM Roles and Responsibilities:

  • Ensure Asset Information requirements and/or MIDP requirements set out in the Employers Information Requirements and delivered on a BIM project
  • Enable reliable information exchange through a common data environment
  • Enable integration and co-ordination of information within information model
  • Configure information for project outputs
  • Assure delivery of information exchanges
  • Confirm supplier’s ability to deliver information requirements
  • Co-ordinated delivery of all design information
  • Manage information development and information approvals
  • Confirm Design Deliverables
  • Direct the production of task information in compliance with standards and methods
  • Direct the production of task information using agreed systems
  • Oversee team to ensure compliance of their job responsibilities

 

How you act:

  • Professional, friendly and honest – builds good relationships with colleagues, understands the importance of confidentiality
  • Attention to detail – able to deliver clear and accurate information
  • Team worker – you work collaboratively with your team to achieve better outcomes for customers
  • Service deliverer – you focus on delivering a service that provides great outcomes for our customers
  • Customer focused – you put the customer first
  • Shows initiative – you come up with ways of improving how we do things
  • Well organised – you plan and prioritise your work to ensure that deadlines are met. You have the ability to plan and multi-task and can work to strict deadlines
  • Willing to learn – you want to acquire new skills that will support you in your role
  • Flexible attitude – you are prepared to work flexibly to deliver the service

Apply here:

    CV*

    Covering Letter*