To advise clients on design and construction of buildings, advising also on condition, maintenance and repair for Concertus Derbyshire Ltd.
Participate as a member of the Concertus team supporting colleagues and working collaboratively to develop the business
Work flexibly to support delivery across the service
Provide an efficient and business-like point of contact. This includes responding to internal and external enquiries and (via face-to-face, telephone, email)
Deliver a consistent and professional level of customer service at all times to Clients and other practices within the industry, and provide advice to various clients we service in both the private and public sectors
Ensuring projects are completed on budget and to schedule
Preparing scheme designs with costings, programmes for completion of projects and specification of works
Preparation of designs, specifications and documents for tender and advice on appointing contractors, designer and procurement routes
Liaise with clients, contractors and all members of the project delivery team on day to day basis and lead internal and external project meetings
Determine the condition of existing buildings, identifying and analysing defects, including proposals for repair
Conduct specialist surveys including schedules of dilapidations under senior supervision
Advise on the health and safety aspects of buildings
Deal with planning applications and advising on property legislation and building regulations
Create a positive and professional first impression of Concertus
Deal with all contacts professionally
Communicate with all staff efficiently
Knowledge of the complaints handling procedure
Measures of success:
Feedback from team members and line manager
Contribution to service
Service improvements suggested
Accuracy and timeliness of support
Efficiency of systems and processes
Service delivered within budget and to agreed targets
Feedback from staff and managers
Service delivery indicators
It’s essential you have:
Degree in Building Surveying (or suitable experience)
Working towards professional qualification e.g. MRICS, MCIOB
Up to two years’ Building Surveying experience
Good problem solving skills
An appropriate level of knowledge of building construction and building regulations with an understanding of planning legislation and health and safety
Microsoft Office proficient
ArchiCAD/CAD proficient or working towards proficiency
Full UK Driving Licence
How you act:
Professional, friendly and honest – Builds good relationships with colleagues, understands the importance of confidentiality
Attention to detail – Able to deliver clear and accurate information
Team worker – You work collaboratively with your team to achieve better outcomes for customers
Service deliverer – You focus on delivering a service that provides great outcomes for our customers
Customer focused – you put the customer first
Shows initiative – you come up with ways of improving how we do things
Well organised – you plan and prioritise your work to ensure that deadlines are met. You have the ability to plan and multi-task and can work to strict deadlines
Willing to learn – you want to acquire new skills that will support you in your role
Flexible attitude – you are prepared to work flexibly to deliver the service
Our Leadership Team
With a wealth of experience across a broad range of sectors, our passionate team delivers exceptional results.
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